Residential Internet
How it Works
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Our internet service is provided by installing a fixed wireless transceiver, (radio), on the outside of your home or business. That device connects wirelessly to transceivers located on our various towers. Similar to your cell phone, the strength of the signal to the device determines how well the service performs.
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This technology allows unserved or underserved remote/rural areas access to highspeed internet where the alternative might be high-latency satellite choices or high-cost cellular options.
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The line-of-sight aspect to the technology requires that the area between the customer-premise equipment and the tower remain free from obstruction, (foliage, buildings, etc). As the area between the two transceivers becomes obstructed, the service speeds and reliability becomes slower and less reliable.
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Please give us a call at the office (780-849-2777) and have your address ready. We can tell by past addresses we know our services are supported at, or may require a site visit to determine eligibility.
Installation Information
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$350.00 Installation Deposit
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$450.00 Installation Deposit
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Installation fees are paid upfront as a deposit until we are on-site to perform a signal test. This test will determine whether the signal is strong enough to facilitate a reliable high-speed connection. If the test is positive, the technician will install the equipment under direction of the property owner. If the test indicates that the service would be less than reliable, your deposit will be reimbursed in full.
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Extra charges may apply for a wireless router or other installation hardware that would be required to obtain a strong signal. Any additional charges would be discussed prior to installation.
Under special circumstances, we may need to provide an alternative quote for non-standard installations.
Internet Packages
Connect Home 80
$80
Monthly Price
The starter package. Ideal for 1-2 concurrent users.
E-mail, web browsing, casual video streaming or conferencing.
Speeds up to 8 Mbps download, 3 Mbps upload
250 GB of monthly data usage
Connect Home 120
$120
Monthly Price
The family package. Ideal for 3-4 concurrent users.
More moderate video streaming or web conferencing, online gaming.
Speeds up to 11 Mbps download, 3 Mbps upload
500 GB of monthly data usage
Connect Home Plus
$200
Monthly Price
The enthusiast package. Perfect for households with higher data usage.
Moderate video streaming, web conferencing, online gaming.
Speeds up to 11 Mbps download, 3 Mbps upload
750 GB of monthly data usage
The Fine Print
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Our standard packages won’t have a contract.
We understand that an internet connection is an important everyday service that people need. Our goal is to earn your business by providing a service that’s as consistent and available as it can be.
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We do require 30 days notice for any cancellations, but there are no additional costs after your final month.
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We do not charge for data overages.
We monitor the data usage and in some cases of exceeding your package limits, your speed will be throttled, but data usage will remain unlimited throughout the duration of the billing cycle.
We also offer a free one-week trial on our higher packages, which will come with more data usage per month.